The game has changed. Welcome to the era of AI Commerce 💥 Consumers aren’t just browsing - they’re making smarter, faster, AI-assisted decisions. Winning in this landscape demands more than just a good product or price - it requires flawless delivery execution. ▶︎ That’s why we’ve supercharged our platform with 𝗔𝗜 𝗗𝗲𝗰𝗶𝘀𝗶𝗼𝗻 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲. Watch our latest video to understand the comprehensive power of AI Decision Intelligence by Parcel Perform across your entire supply chain. Every click, every shipment, every mile – made smarter. Explore Parcel Perform's AI Decision Intelligence now: https://hubs.li/Q03s8crr0 #AICommerce #DecisionIntelligence #EcommerceLogisitcs #ParcelPerform #SupplyChain #DeliveryExperience
Parcel Perform
Software Development
Singapore, Singapore 33,294 followers
AI Delivery Experience Platform | Think Bigger on AI
About us
Built on the industry's most comprehensive e-commerce logistics data, Parcel Perform is the leading AI-powered Delivery Experience Platform, centered around AI Decision Intelligence. We provide businesses with essential AI tools—including AI Data Monitoring, Daily AI Summaries, AI Recommendations, AI Performance Alerts, Out-of-the-box Business Intelligence, and the AI Navigator—to optimize operations, personalize the customer journey, and transform e-commerce logistics into a key driver of customer satisfaction and loyalty. With its AI-first approach, Parcel Perform enables businesses worldwide to ensure their delivery experience meets the highest standards, master proactive control, and lead by becoming the preferred choice for consumers in an AI-driven world.
- Website
-
http://www.parcelperform.com
External link for Parcel Perform
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Singapore, Singapore
- Type
- Privately Held
- Founded
- 2016
- Specialties
- eCommerce, SaaS, Logistics, Tracking, Analytics, Carrier Management, Supply Chain, Customer Experience, post-purchase, AI, checkout, and returns
Products
Parcel Perform
SaaS Management Software
Built on the industry's most comprehensive e-commerce logistics data, Parcel Perform is the leading AI-powered Delivery Experience Platform, centered around AI Decision Intelligence. We provide businesses with essential AI tools—including AI Data Monitoring, Daily AI Summaries, AI Recommendations, AI Performance Alerts, Out-of-the-box Business Intelligence, and the AI Navigator—to optimize operations, personalize the customer journey, and transform e-commerce logistics into a key driver of customer satisfaction and loyalty. With its AI-first approach, Parcel Perform enables businesses worldwide to ensure their delivery experience meets the highest standards, master proactive control, and lead by becoming the preferred choice for consumers in an AI-driven world.
Locations
Employees at Parcel Perform
-
Benjamin Gordon
Managing Partner and CEO, Cambridge Capital and BGSA. Leading advisor and investor to supply chain and tech companies.
-
Manish Patel
Presales Leader | 12+ Years of Success in Solutions Engineering | Enterprise | SaaS | eCommerce | Digital
-
Arne Jeroschewski
Transforming E-commerce Logistics with AI-Powered Innovation | Vertical SaaS Leader | Parcel Perform | Parcel Monitor
-
Anh Hong Nguyen
Quality Assurance Team Lead at Parcel Perform
Updates
-
In AI Commerce, the path to purchase is no longer linear, it’s evaluated all at once by AI agents. At DELIVER Europe 2025, our CEO Arne Jeroschewski unpacked the four strategic levers every brand must master to stay visible and competitive: ▶︎ Generative Search is the new SEO if you’re not findable here, you’re invisible. ▶︎ Delivery Experience is fully transparent, AI will spot every weak link. ▶︎ Logistics Setup still creates major differentiation, your ops need to outperform. ▶︎ Lean Operating Models win in a hyper-rational, hyper-competitive world. This isn’t just optimization. It’s survival in a market where AI makes the calls 💪 Let’s talk about how to future-proof your e-commerce strategy in the age of AI agents: https://hubs.li/Q03xPg__0 #eCommerceLogistics #AICommerce #AIDecisionIntelligence #AIinLogistics
-
🚨 𝗣𝗼𝗼𝗿 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗲𝘀𝘁𝗶𝗺𝗮𝘁𝗲𝘀 𝗱𝗼𝗻’𝘁 𝗷𝘂𝘀𝘁 𝗵𝘂𝗿𝘁 𝗖𝗫. They kill conversions and get you filtered out by AI agents. At Parcel Perform, we’re fixing that with AI-powered EDD built for the new era of shopping. ✅ Boost trust and cart conversions ✅ A/B test everything—from speed to design ✅ Deliver accurate, real-time updates with predictive AI It’s time to turn delivery promises into your strongest selling point. Deliver better. Convert more. Dominate AI Commerce. ▶︎ See how: https://hubs.li/Q03xNN1w0 #eCommerceLogistics #AICommerce #AIDecisionIntelligence
-
Speed and precision in the city! We're thrilled to showcase our partnership with Urbify, specialists in same-day and next-day urban delivery in Germany. 🏙️⚡️ Together, we're empowering businesses in Germany's major cities with ultra-fast, reliable, and tech-driven logistics solutions that meet the demands of modern eCommerce. 📦 See how we're accelerating urban logistics: https://hubs.li/Q03x2dSG0 #Partnership #Urbify #SameDayDelivery #UrbanLogistics #LastMile #eCommerce #Germany #Deutschland
-
-
🔁 Returns, reimagined. What if returns could detect fraud, offer store credit incentives, and reduce loss before you even step in? That’s the power of AI Decision Intelligence. ✨ Identify risky patterns ✨ Offer recovery options (like bonus credits) ✨ Keep customers happy and protect your bottom line AI now powers your returns experience. And yes, AI shopping agents prefer brands with smarter return journeys. Think bigger on AI. Reinvent the delivery experience. #AICommerce #PostPurchase #AIDecisionIntelligence #EcommerceLogistics
-
E-commerce is speeding up and slowing down 🥵 ▶︎ Amazon enters the 10-minute delivery race ▶︎ U.S. transit times and Netherlands issue ratios climb higher ▶︎ Kevin Lawton explains why real-time data matters more than ever ▶︎ DHL and C.H. Robinson raise the bar on logistics Stay ahead in the AI Commerce era! Grab a coffee and enjoy this week's secret parcel 📦 #EcommerceLogistics #SupplyChain #AICommerce #AIDecisionIntelligence
-
🇳🇱 Delivery in the Netherlands: A tale of two trends. ▶︎ Carrier-related issues peaked mid-2024. Down 44% since. ▶︎ Recipient-related issues tripled in 9 months. Now at record highs. In AI Commerce, delivery isn’t backend. It’s the frontline of trust. It decides who wins. Parcel Perform's 𝗔𝗜 𝗗𝗲𝗰𝗶𝘀𝗶𝗼𝗻 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 goes far beyond dashboards: ✅ It analyzes millions of delivery events to spot risks early ✅ Predicts disruptions and customer impact before they hit ✅ Powers real-time decisions and automates action across teams From checkout to returns, your operations need to be flawless, because AI-powered shoppers are watching. Ready to transform delivery into your edge? Grab full insights: https://hubs.li/Q03xqtL-0 #EcommerceLogistics #AIinLogistics #AIDecisionIntelligence #AICommerce
-
-
𝗔𝗜 𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗜𝘀 𝗥𝗮𝗶𝘀𝗶𝗻𝗴 𝘁𝗵𝗲 𝗕𝗮𝗿 𝗳𝗼𝗿 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗦𝗽𝗲𝗲𝗱 💥 In a world where AI-powered shopping assistants rank and recommend retailers by real delivery performance, even slight delays can cost you conversions. New data from the Netherlands shows the trend: 🚚 Q1 2024: 1.13 days average transit time 🚚 Q1 2025: 1.31 days That’s a 16% increase, enough to impact SLAs, customer loyalty, and profitability. This is why leading logistics teams are turning to 𝗔𝗜 𝗗𝗲𝗰𝗶𝘀𝗶𝗼𝗻 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 to: ▶︎ Monitor delivery trends in real time ▶︎ Predict bottlenecks before they escalate ▶︎ Take action to protect the customer experience Every day (and every delivery) now counts more than ever. Are your operations ready to outperform the benchmarks? Find out now: https://hubs.li/Q03xdBGl0 #EcommerceLogistics #AICommerce #AIinLogistics #AIDecisionIntelligence
-
-
🤔 What if your delivery updates knew more than just... delivery? Most brands stop at “Your order has been delivered.” But your customer’s story doesn’t end there. They’ve been: ▶︎ Browsing other sizes ▶︎ Asking about returns ▶︎️ Reading reviews about fit Imagine if your message met them right at that moment. This is the shift: From reactive notifications ➡️ to predictive, personal journeys that build loyalty. In the age of AI, one-size-fits-all experiences are obsolete. The future belongs to brands that connect every signal and act on it. Ready to make every touchpoint feel effortless? See it in action: https://hubs.li/Q03xdgKz0 #EcommerceLogistics #CustomerExperience #AIinLogistics #AIDecisionIntelligence
-
𝗪𝗵𝗮𝘁 𝗶𝗳 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝗰𝗼𝘂𝗹𝗱 𝗴𝗲𝘁 𝗰𝗿𝗶𝘁𝗶𝗰𝗮𝗹 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗶𝗻 𝟭𝟬 𝗺𝗶𝗻𝘂𝘁𝗲𝘀 𝗶𝗻𝘀𝘁𝗲𝗮𝗱 𝗼𝗳 𝟯 𝗱𝗮𝘆𝘀? 🔗 Read the full article here: https://hubs.li/Q03x0Nsn0 At Parcel Perform, we asked ourselves this question, and our team & the Amazon Web Services (AWS) team built the answer. With a generative AI-powered text-to-SQL agent, our internal teams can self-serve parcel delivery data on demand, without waiting for the data team to manually craft queries. The impact: ⚡ 99% faster time-to-insight (from 2.3 days down to ~10 minutes) ⚡ Over 3,800 hours saved every month ⚡ More time for analysts to focus on complex, high-impact work This is more than faster queries. It’s a reimagination of how knowledge flows through an organization, and how Generative AI can remove friction at every step. Curious how we did it using Amazon Bedrock, Athena, LangGraph, and more? Dive into the full story below ⬇️ Special thanks to our talents Vy Lê, Oliver Graeser, Tuấn-Anh Nguyễn, Sơn Nguyễn, Khang Nguyen, Tri T., Quan Nguyen, Hai Vo, the AI team, Matrix team, Artemis team, and Yudho Ahmad Diponegoro, Jun Kai Loke from the AWS team, and many more who made this happen! #AI #GenerativeAI #DataDemocratization #AIinLogistics #AWS #EcommerceLogistics
-